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We will process the refund after receipt of the product.

Refund will be processed based on the mode of payment of the order processed through Credit card / Debit card will reflect in the next 2-5 days in Credit Card/ Bank statement.


We may ask for token amount for COD orders. This token amount will be refunded after successful delivery of order to customer.

How to request for replacement ?

If you received damaged or non working item you may simply ask for replacement by dropping Mail at support@jktoners.in or contacting us by creating ticket from Here

For quick resolution please provide some mentioned details:

  • Order id of order you want replacement
  • 3 Images of delivered product.
  • If there is compatibility issue then customer have to share video showing error message and Jk toners cartridge sticker at time of installation.

Note: Our executive may ask further information, images or video of delivered product for validation. Buyer must provide asked information, images or video within 5 days from asked date. If information, images or video not shared within 5 days then request will be cancelled and no further request will be entertained.