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REFUND PROCEDURE
We will process the refund after receipt of the product.
Refund will be processed based on the mode of payment of the order processed through Credit card / Debit card will reflect in the next 2-5 days in Credit Card/ Bank statement.
TOKEN AMOUNT POLICY
We may ask for token amount for COD orders. This token amount will be refunded after successful delivery of order to customer.How to request for replacement ?
If you received damaged or non working item you may simply ask for replacement by dropping Mail at support@jktoners.in or contacting us by creating ticket from Here
For quick resolution please provide some mentioned details:
- Order id of order you want replacement
- 3 Images of delivered product.
- If there is compatibility issue then customer have to share video showing error message and Jk toners cartridge sticker at time of installation.
Note: Our executive may ask further information, images or video of delivered product for validation. Buyer must provide asked information, images or video within 5 days from asked date. If information, images or video not shared within 5 days then request will be cancelled and no further request will be entertained.